Top 10 Questions Nashville homeowners should ask when hiring a deck builder for a smooth building experience

Franklin, United States - May 5, 2025 / Harpeth Decks /

Top 10 Questions to Ask When Hiring a Deck Builder from Harpeth Decks

Nashville, TN – Choosing the right professional for your outdoor project is a decision that can significantly impact the quality and longevity of your space. With so many options in the industry, it can be overwhelming to know where to start. To make the process easier, Harpeth Decks, a leading contractor in Nashville, has compiled a list of the top 10 essential questions you should ask before moving forward with your next deck installation.

Why Hiring the Right Deck Builder Matters

Building or renovating a deck is an investment that enhances both the functionality and aesthetics of your outdoor living space. A professionally designed and constructed deck can provide years of enjoyment, while poor craftsmanship can lead to costly repairs or even hazardous conditions. To avoid these pitfalls, it’s crucial to hire an experienced and reliable professional. This post covers the key questions homeowners should ask, outlines the deck construction process, and highlights common mistakes to avoid.

1. How Long Have You Been in Business?

A reputable deck builder should have a solid track record. Ask how long they’ve been in the business and request to see examples of past work. A company with years of experience brings a wealth of knowledge and an understanding of what works best for various types of properties.

2. Are You Licensed and Insured?

This is one of the most important questions to ask any deck builder. A license ensures the builder follows local building codes and regulations, while insurance protects both you and the builder in case of accidents during the project. A licensed and insured builder offers peace of mind to every client.

3. Can You Provide References or Reviews from Past Clients?

Past customer testimonials provide insight into the builder’s reliability, work ethic, and the quality of their craft. Prospective clients should check reviews and speak with previous clients to confirm the builder’s commitment to satisfaction.

4. What Types of Materials Do You Recommend for Deck Building?

Different materials can greatly affect the look, durability, and cost of your deck. Harpeth Decks works with high-quality materials such as composite decking, wood, and PVC to ensure their clients receive a product that meets their needs, style, and budget.

5. Do You Provide a Detailed Estimate or Contract?

A reputable contractor will provide a written estimate that outlines the full scope of the project, including a detailed breakdown of costs, materials, and the expected timeline. Having this documentation in place before work begins helps prevent surprises and ensures clarity. A commitment to transparency ensures clients can move forward with confidence.

6. What’s Your Estimated Timeline for Completing the Deck?

Understanding the timeline is essential for planning your outdoor activities. Ask the builder how long the project will take and ensure they provide a realistic timeline. Harpeth Decks prides itself on sticking to agreed-upon schedules, ensuring your project is completed efficiently without compromising quality.

7. What Is the Process for Deck Design and Approval?

The design phase plays a vital role in ensuring the finished deck aligns with the homeowner’s expectations. A reputable contractor will collaborate closely with clients, offering a range of design options and securing approvals before construction begins. A thoughtful approach during this stage helps translate each client’s vision into a final design that is both functional and visually appealing.

8. What Warranty Do You Offer on Your Work?

A warranty demonstrates the builder’s confidence in their work and commitment to quality. Harpeth Decks offers a comprehensive warranty on both materials and craftsmanship, providing added security for homeowners.

9. Do You Handle Permits and Inspections?

Deck construction often requires permits and inspections from local authorities. It’s important to ask if the builder will handle this process. A reliable contractor will take care of all necessary permits and inspections, ensuring your deck is built to code.

10. What Sets Your Company Apart from Other Deck Builders?

Every contractor brings a unique set of strengths to the table—whether it's exceptional customer service, years of experience, or a focus on custom design. Understanding what sets a company apart is key to making the right choice. A reputable contractor stands out for their dedication to quality craftsmanship, personalized service, and meticulous attention to detail, ensuring each project is built to last.

Common Mistakes to Avoid When Choosing a Deck Builder

While many homeowners focus on price alone when hiring a deck builder, cutting corners early on can lead to costly problems down the road. One of the most common mistakes is failing to verify licensing and insurance. A reputable company like Harpeth Decks always provides proper documentation, protecting you from liability and ensuring code-compliant construction.

Another misstep is not asking for references or reviewing past work. Without seeing examples or speaking with previous clients, it’s hard to judge a contractor’s reliability or craftsmanship. Choosing a builder without a detailed contract or clear timeline is also risky. Vague agreements can lead to project delays, budget overages, and unmet expectations.

Some homeowners overlook the importance of communication. If a builder is hard to reach or dismissive during the consultation phase, it’s unlikely they’ll offer better service once the project begins. Transparency and responsiveness are key indicators of a builder’s professionalism.

Lastly, don’t assume all materials are equal. Harpeth Decks works with trusted manufacturers and helps clients choose the best products for durability and style. Avoiding these common mistakes helps ensure your deck is built to last — and that your building experience is smooth from start to finish.

Why Harpeth Decks is the Trusted Choice for Your Next Deck Project

Choosing the right deck builder is crucial for ensuring your deck is built to the highest standards of quality, safety, and design. With experience and a strong commitment to customer satisfaction, the right deck builder is the ideal choice for homeowners in Nashville, TN, seeking to enhance their outdoor living spaces. For more information or to get a free estimate, contact Harpeth Decks at (615) 636-9341 today!